Communications Division
City of Miami
Department of Fire-Rescue
Communications Division
400 NW 2nd Ave
Miami, Florida 33128
The Communications
Division is responsible for areas that support
and contribute to the delivery of emergency
services through radio, telephone and other
electronic media. The Assistant Fire Chief Of
Communications reports directly to the Deputy of Operations. Divisional areas of
control include:
- Fire-Rescue 911 Alarm Office
- Training and quality assurance of Emergency Medical Dispatchers (EMD)
- Control and coordination of radio communications and equipment
- FCIO (Fire Central Information Office)
- Fire Station Alerting
- Recording and documentation of 911 calls and selected radio channels
- Fire Station telephone maintenance and repairs
- Utilization of CAD (Computer Aided Dispatch)
- other computer functions
Communications Division is staffed with an
Assistant Fire Chief (Chief of Communications),
three (3) Fire Central Information Officers (1
Captain and 2 Lieutenants), a Quality Assurance
Coordinator (Fire Lieutenant), a Communication
Technical Coordinator (firefighter) a
Communications Center Supervisor (civilian),
four (4) Communications Operator Supervisors (4
civilians), and twenty (20 civilians)
Communications Operators.
The Communications Division interfaces with
Miami Police Department (MPD), General Services
Administration (GSA), Information Technology,
Human Resources, other City Of Miami and Miami
Dade County government agencies along with
outside vendors to meet the mission needs
identified by the Department of Fire-Rescue.
The Communications Division has been involved in
several major ongoing projects which include:
relocating the existing Fire-Rescue Alarm Office
to a backup location, replacing all Alarm Office
infrastructure systems equipment, upgrading
station alerting systems, implementing Cellular
Phase II location mapping and infrastructure
changes, and working with MPD and GSA in a
citywide radio upgrade project to migrate to 800
MHz Type II. Significant progress was made this
past year as these projects continue to develop.
More about the Communications Division
Organizational Chart