Links & Contacts for Residents

Emergency Contacts

911 (for emergencies only)

311 or 305-468-5900/305-468-5402 TDD (Water outage, down trees, public works) This number will operate 24 hours a day during an emergency.

511 (state-wide traffic information)

City of Miami Police Department

City of Miami Fire Department

City of Miami NET (Neighborhood Enhancement Team)
305-960-4NET

City of Miami Homeless Assistance Program
1-866-733-3763

Miami-Dade County:

Office of Emergency Management: 305-468-5400
Emergency Evacuation Assistance: 305-513-7700
TDD number: 305-468-5402 (To register if you have special needs)

Miami-Dade County Answer Center:
305-468-5900 (English and Spanish)
TDD number:305-468-5402

Cooperative Extension Service for questions about saving trees after a storm: Miami-Dade:
305-248-3311
www.csrees.usda.gov

Utilities:

AT&T
611 (Repairs)
1-888-757-6500
TDD: 1-800-251-5325
www.att.com

Florida Power & Light - to report an outage or a downed power line
(have your FP&L account number for faster service)
1-800-4OUTAGE or 1-800-468-8243
www.fpl.com

Comcast 1-800-266-2278
www.comcast.com

Florida City Gas
AGL Resources Company
1-800-993-7546
www.floridacitygas.com

TECO/ Peoples Gas
1-877-832-6747
TDD: 813-228-4613
www.peoplesgas.com

Local Resources

American Red Cross-Miami Chapter
305-644-1200
http://www.redcross.org/fl/miami

Humane Society of Miami
305-696-0800
www.humanesocietymiami.org

Miami-Dade Animal Services Department
305-884-1101
www.miamidade.gov/animals

Miami-Dade County Answer Center
311 or 305-468-5900/TDD: 305-468-5402
www.miamidade.gov/oem

Miami-Dade Regulatory and Economic Resources (Report price gouging)
305-375-3677
TDD: 305-375-4177
www.miamidade.gov/economy

Miami Parking Authority (MPA)
305-373-6789
www.miamiparking.com

Salvation Army-Miami Chapter
305-637-6700
www.uss.salvationarmy.org/uss/www_uss_florida.nsf
1-800-SAL-ARMY
www.salvationarmyusa.org

South Florida Commuter Services
1-800-234-RIDE
http://1800234ride.com/

Federal and State Resources

Centers for Disease Control
800-CDC-INFO (800-232-4636)/ TTY: (888) 232-6348
www.cdc.gov

Federal Emergency Management Agency
1-800-621-3362
TTY: 1-800-462-7585
www.fema.org

Florida Department of Financial Services
1-877-693-5236, toll-free in Florida, and 1-850-413-3089
www.fldfs.com

Florida Division of Emergency Management
850-413-9969/TDD-TTY: 800-226-4329
www.floridadisaster.org

Ready America
U.S. Department of Homeland Security
1-800-480-2520
www.ready.gov

South Florida Water Management District
1-800-432-2045 (Florida Only)/561-686-8800
www.sfwmd.gov

U.S. Army Corps of Engineers (Blue Roof Program-Activated if mandated by FEMA)
1-888-ROOF-BLU (766-3258)
www.saj.usace.army.mil

Occupational Safety & Health Administration (OSHA)
1-800-321-OSHA (6742)/TTY: 1-877-889-5627
www.osha.gov

To Find Out if a Contractor is Licensed

Florida Department of Business & Professional Regulation
1-850-487-1395
Miami-Dade: 305-375-3677
www.myflorida.com/dbpr/

Insurance

Allstate: Contact your Allstate agent
www.allstate.com

Citizens Property Insurance:
Disaster hotline - 1-866-411-CPIC (2742)
For questions regarding your policy, please contact your local agent
www.citizensfla.com

Florida Department of Financial Services
1-877-693-5236, toll-free in Florida/1-850-413-3089
www.fldfs.com

Nationwide:
Contact your State Farm agent
www.nationwide.com

State Farm:
Contact your State Farm agent
www.statefarm.com

National Flood Insurance:
(800) 638-6620
www.fema.gov/business/nfip

Hospitals

Coral Gables Hospital
3100 Douglas Road
Coral Gables, FL 33134
305-445-8461
www.coralgableshospital.com

Doctors Hospital
5000 University Drive
Coral Gables, Florida 33146
786-308-3000
www.baptisthealth.net

Holtz Children's Hospital
1611 NW 12 Avenue
East Tower, Suite 6006
Miami, FL 33136-1096
305-585-5437
http://www.jacksonhealth.org/forkids.asp

Jackson Memorial Hospital
1611 NW 12 Avenue
Miami FL 33136
305-585-1111
www.jhsmiami.org

Mercy Hospital
3663 South Miami Avenue
Miami FL 33133
305-854-4400
www.mercymiami.org

Metropolitan Hospital of Miami
5959 NW 7 Street
Miami, FL 33126
305-264-1000

Miami Children's Hospital
3100 S.W. 62nd Avenue
Miami, Florida 33155
305-666-6511/800-432-6837
www.mch.com

Mount Sinai Medical Center
4300 Alton Road
Miami Beach, FL 33140
305-674-2121
www.msmc.com

South Miami Hospital
6200 SW 73 Street
South Miami, Florida 33143
786-662-4000
www.baptisthealth.net

University of Miami Hospital
1400 NW 12 Avenue
Miami FL 33136
305-325-5511
www.umiamihospital.com

Early Registrations

Special Needs
Residents that require special care and/or special transportation to a special needs shelter have to register with the Miami-Dade County Emergency Evacuation Assistance Program immediately. The number is 311 or 305-513-7700; or 888-311-DADE or 305-468-5402 (TDD/TTY)

Pet-friendly Evacuation Center
Miami-Dade County has designated two hurricane shelters for pre-registered Miami Dade County evacuees and their pets. The shelters are located at E. Darwin Fuchs Pavilion, 10901 SW 24 Street in Miami and Dr. Michael M. Krop Senior High 1410 NE 215 Street, North Miami. For more information go to The Humane Society of Greater Miami or call 311.

Weather

National Hurricane Center
www.nhc.noaa.gov

The Weather Channel
www.weather.com