Emergency Contacts

Here are some important phone numbers to remember anytime a disaster strikes South Florida.

As always, you can call Disaster Management/Public Affairs for more information about how to prepare for the hazards we face here in Miami.

Pete Gomez, Assistant Fire Chief
City of Miami
Department of Fire-Rescue
Division of Emergency Management

Police Non-Emergency
Miami-Dade County 305-476-5423
Miami 305-579-6111
Answer Center Lines
City of Miami 311
Miami-Dade County Hotline 305-468-5900
State of Florida Emergency Information Line 800-342-3557 TTY:800-226-4329

** These become 24 hour hotlines only during emergency situations **

Emergency Evacuation Assistance Program
(People requiring assistance with daily activities, people with disabilities or with medical equipment that is electrically dependant should register as soon as possible)
Miami-Dade County 305-513-7700                            TDD: 305-468-5402
Reporting Downed Utility Lines:  
Dade 305-442-8770
Broward 954-797-5000
All Areas 611
Customer Service (prior to the storm) 888-757-6500
Peoples Gas (TECO Energy)
Dade 305-940-0139
Broward 877-8326747
Human Services
Dialysis / Renal : ESRD Network of Florida (Network 7) 800-826-3773
Emgergency Management Offices
City of Miami Fire-Rescue
Division of Emergency Management
Miami-Dade County
Office of Emergency Management
TDD: 468-5402
Governmental Agencies
City of Miami Building Department 305-416-1100
Florida Department of Insurance 800-342-2762
Federal Emergency Management Agency
Teleregister for Assistance
National Flood Insurance Program 800- 638-6620
Team Metro (Miami-Dade County) 305-468-5900
Animal Care and Control Offices 954-797-5000
Miami-Dade 305-884-1101
Humane Society 305-884-1101
Price Gouging
Miami-Dade Consumer Services Department 305-375-3677
Florida Attorney General's Office 850-414-3600

State of Florida Emergency Information 24-hour hotline (FEIL): 1-800-342-3557

FEMA (Federal Emergency Management Agency) Registration: 1-800-621-FEMA(3362) TTY: 1-800-462-7585

State Volunteer and Donations Hotline: 1-800-FL-HELP1 (1-800-354-3571)

Elder Affairs: 1-800-96-ELDER (1-800-963-5337)

Medical Staffing Volunteers Requested: 1-850-488-0595 (extension 3007)

Florida Power and Light: 1-800-4-OUTAGE (1-800-468-8243)

Department of Financial Services Insurance Claim Hotline: 1-800-22-STORM (1-800-227-8676)

Attorney General's Price Gouging Hotline: 1-866-966-7226

Agency for Workforce Innovation: (850)245-7105

American Red Cross: 1-800-HELP-NOW (1-800-435-7669)

How Can You Help? State Volunteer and Donations Hotline: 1-800-FL-HELP1 (1-800-354-3571)
Volunteer Florida
Florida's Red Cross Chapters
USA Freedom Corps
Citizen Corps