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City of Miami Launches Prototype of New Website and Seeks Public Feedback

(Miami, FL January 19, 2017) - The City of Miami has released a new "Alpha" website (  Built over the course of just a few weeks, the Alpha is not a replacement for the City's existing site ( It's a prototype of a new design that's intended to be more service-driven, responsive, and user friendly. It incorporates mobile device compatibility, easy navigation, better search capability, data-driven content, ADA-compliant design, and a bold new layout featuring local art.

The City used surveys, met with staff, and analyzed web traffic to shape the development of the new site. They also worked closely with Code for Miami's Civic User Testing (CUT) Group to organize resident "test drives" of the prototype. Users are invited to continue providing feedback via the link on the Alpha site. The feedback will play a pivotal role in the redesign of the City of Miami's entire website in coming months.

This Alpha site features a few select services and topics, showcasing more conversational language and the ability to request services - such as pothole repair and tree trimming - directly through the website. City Manager Daniel J. Alfonso says that a major goal of the redesign is to provide a user-driven website where residents and business owners can get exceptional service and information without having to come to the City Administration Building.

"We want to partner with our customers in developing an online experience that delivers real value to this community," Mr. Alfonso said. "If the website doesn't work for you, it simply doesn't work."

Alpha Survey Link:

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